Privacy Policy

Heather Masters | Intuitive Healing - Effective Date: February 25, 2026

This Privacy Policy describes how Heather Masters (“I,” “me,” or “my”), operating as Heather Masters Intuitive Healing, collects, uses, and protects the personal information you provide when using this website or booking a session. I am committed to protecting your privacy and complying with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information I Collect

When you request a session or contact me through this website, I may collect the following personal information:

•  Your name and email address

•  Information you share in your intake form, including details about yourself or your animal companion, your intentions, concerns, or areas of focus

•  Payment information processed securely through Squarespace Payments (powered by Stripe). I do not store your credit card details directly — these are handled entirely by Stripe’s encrypted payment system.

•  Website usage data collected automatically via Squarespace analytics (such as pages visited, device type, and general location), used only for website improvement purposes.

2. How I Use Your Information

I use the information you provide solely for the following purposes:

•  To deliver your session results via email or voice recording

•  To communicate with you regarding your session

•  To process your payment

•  To improve the website and client experience

I do not use your information for automated decision-making, profiling, or unsolicited marketing. I will never sell, rent, or trade your personal information to any third party.

3. Confidentiality of Session Information

All information shared in your intake form and during your session is held in strict confidence. I treat your personal and spiritual disclosures with deep respect and care. Your session details are never shared with third parties without your explicit consent, except where required by law.

4. How I Store and Protect Your Information

Your data is stored securely within Squarespace’s platform, which uses industry-standard encryption and security protocols. Payment information is processed through Stripe, a PCI-DSS compliant payment processor. I retain your session intake information only as long as necessary to deliver your session and follow up appropriately.

5. Third-Party Services

This website is built and hosted on Squarespace. Payments are processed through Stripe. Both services have their own privacy policies which govern how they handle your data:

•  Squarespace Privacy Policy: squarespace.com/privacy

•  Stripe Privacy Policy: stripe.com/privacy

6. Your Rights Under Canadian Privacy Law

As an individual whose personal information I hold, you have the right to:

•  Know what personal information I hold about you

•  Request access to your personal information

•  Request corrections to inaccurate or incomplete information

•  Withdraw your consent for me to hold your information (subject to legal or contractual obligations)

To exercise any of these rights, please contact me at heather@heathermasters.com.

7. Cookies

This website uses cookies through Squarespace for basic functionality and analytics. You may adjust your browser settings to decline cookies, though some site features may not function as intended.

8. Children’s Privacy

This website is not directed at children under the age of 18. I do not knowingly collect personal information from minors. If you believe a minor has submitted information to me, please contact me so I can remove it promptly.

9. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. I encourage you to review this policy periodically.

10. Contact

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out:

Heather Masters | Intuitive Healing, Ontario, Canada heather@heathermasters.com